Returns Policy | RIOT Apparel

Returns Policy

We want you to be happy with your RIOT Apparel purchase. If something isn’t right, we’ll do our best to sort it out.

Returns & Exchanges

Items may be returned or exchanged within 30 days of delivery, provided they are unworn, unwashed, unused and in original condition with tags attached.

Change of Mind

Change-of-mind returns are accepted, however return postage is the responsibility of the customer. Original shipping costs are non-refundable.

Exchanges

If you need a different size, contact us first so we can confirm availability. Return postage applies unless the item is faulty or incorrect.

Faulty or Incorrect Items

If your item arrives faulty, damaged or incorrect, contact us as soon as possible with your order number and photos. We’ll arrange a replacement, refund or other suitable solution where required.

Refunds

Once your return is received and approved, your refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Final Sale Items

Items clearly marked as final sale are not eligible for change-of-mind returns, except where required under Australian Consumer Law.

Australian Consumer Law

Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.

To Start a Return

Contact RIOT Apparel through our Contact page with your order number and reason for return.